Hospice Pharmacia Web User Privacy
In 1996, the Federal Government enacted the Health Information Portability and Accountability Act (HIPAA). This Act governs access, privacy and transmission criteria for electronically stored and transmitted health information data. excelleRx complies with HIPAA regulations. As a user, you may have access to protected health information (PHI). As a health care provider or a patient, it is your responsibility to:
Secure your access codes;
Take precaution to protect your access code and the PHI available to you;
Know and respect the rights of patients regarding the privacy of their health information;
Recognize it is a criminal offense to sell, transfer or use PHI for any purpose other than the provision of patient care and related services.
For more information regarding excelleRx’s Patient Notice of Privacy, contact hipaa or click on the link HIPAA NOTICE of PRIVACY.
Personal Information We Collect
When you visit excellerx.com or hospicepharmacia.com, we do not collect any personal information without your consent. If you are perusing our sites and have not willfully submitted your personal information to us, none of your personal information is collected. On certain pages within our web sites, you are invited to register with us through the use of online forms and applications. In order to complete these forms, information such as name, address (including street name or post office box, city, state, and postal code), Social Security number, and email address are required. If you prefer not to provide such information online, but are still interested in registering with excelleRx, Inc., you may address your inquiry to info.
Surveys and Registration Forms
From time to time our site requests information from users via surveys or registration forms. Participation is completely voluntary, and the user therefore has a choice whether or not to disclose his/her information. Information requested may include contact and demographic information. In these cases, your contact information may be used for notification purposes. If you choose not to provide certain required information, you may be precluded from receiving access to information or available services.
How We Protect Your Information
excelleRx, Inc. is dedicated to the security of your personal information and the security of protected health information. We take every reasonable precaution to maintain that protection. To prevent unauthorized access or disclosure, maintain accuracy, and aid in the appropriate use of information, we use physical, electronic, and managerial procedures to attempt to protect personal and private health information we collect. Encryption tools are used when collecting or transferring sensitive information such as Social Security and prescription numbers. Additional database content is protected either by means of encryption and/or being located behind a firewall using security software.
If you have any questions about the security at excellerx.com, please contact us by email at legal.
"Cookies" are small random user name data files stored on your own computer's hard drive. They are generated by web sites to provide users with a personalized experience when visiting a site. By assigning and storing a cookie on your hard drive, we are able to offer you personalized collection, filtering, and delivery of information that will be of best interest and value to you. Content that not only includes our web site's original content, but also information especially targeted to you in accordance with your preferences and traffic patterns, as discovered by the cookie. Overall, your usage pattern information helps us improve our offerings by showing us how different areas of the web site are being used.
Be assured that cookies, by themselves, cannot be used to reveal or discover the identity of the individual user; your acceptance of a cookie from any of the excelleRx, Inc. web sites will not compromise your anonymity. If you choose to reject the cookie, you may still use our web sites; however, be aware that certain functions may be not be allowed, and you will not be able to benefit from personalized and enhanced services.
Our Use of Personal Information
Presently, excelleRx, Inc. does not rent, sell or otherwise share user personal information or patient health information with any third party. Our primary use of the personal information you volunteer is strictly for our own internal purposes including list management and demographic matching with other internal database information. Patient health information is used strictly to provide patient care and affiliated functions.
Additionally, composite tracking information generated by cookies for traffic accounting and content analysis may be shared with third parties for the purpose of documenting site activity and other trends. We emphasize that the foregoing statistical information is not linked to any personal information and cannot identify any individual user of our web site.
Our Retention of Personal User Data
Once you have registered with excelleRx, Inc., we will store and maintain the personal information you have volunteered for so long as you remain actively registered with excelleRx, Inc. or for so long as we are required by law. Our retention of your data allows us to continue providing you with enhanced and personalized services without interruption.
excelleRx, Inc. believes that choice is one of the most important privacy issues. You have the choice not to volunteer your personal information to us. When you refrain from providing required personal user information, you will be unable to access our online services as a user. You also may choose to submit only those mandatory fields of data absolutely required for registration on our web sites. Although we do not currently share personal information with third parties, you may choose to limit the future use of or access to your personal information by requesting that we refrain from sharing all such information with any third parties. You may "opt out" in this way at any time simply by contacting us at legal.
By registering as a user, you do recognize that from time to time you may receive, from excelleRx (or related business units), user-related information by mail, e-mail or other transmission methods.
Access and Accuracy
excelleRx, Inc. aims to keep your personal information as accurate as possible. As an online user, we may contact you regarding any status changes in your personal information. To modify your contact information prior to our contacting you, you may send an email request to xerispw specifying your status change. By doing so, we will add, delete, or change the data in your personal profile. Should you at any time desire to remove your name from our list of excellerx.com registrants, you may contact us at info. After receipt of such a request, we will remove your personal information from our records as soon as commercially reasonable.
We also aim to maintain current and accurate health information records for the patients we serve. As an online user, you may want to update or modify a patient record in a field from which your access is read-only. You may update any patient record field by contacting one of our trained pharmacy professionals at our Pharmaceutical Care Support Center by calling toll-free 877-882-7820.
excelleRx, Inc. web sites may contain links to other sites. We encourage our users to read the privacy statements of each and every web site that collects personal information.
This excelleRx privacy statement applies solely to information collected by excelleRx, Inc. on its web sites, and excelleRx, Inc. does not bear any responsibility for any actions or policies of other third party web sites.
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