Articles, Newsletters

Monday, October 05, 2009

Hospice Pharmacia's Telephone Menu Enhancements

Beginning October 5th, Hospice Pharmacia will introduce a new phone menu. There are no changes to HP’s phone numbers. Upon calling the main number, your team members will be greeted by the same familiar voice.

Importantly, following the greeting, callers will automatically be directed to a pharmacy team member without further prompts.

With the new phone menu, Hospice Pharmacia’s clients will experience more efficient call routing. The upgraded systems also include new music; a common request from our frequent partner callers!

Of course the best way for us to know if the new systems are working is to hear from you and your staff. We welcome your questions or comments regarding the new phone menu. Please call customer service at 866-670-8162 or e-mail us at info@hospicepharmacia.com.

Thank you.

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